Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Resolved! Wanted to keep my old number

I'm new at Fido I was with Rogers and I wanted to keep my number. What should I do since I put in my SIM card and it's not my old number that appears?

Resolved! USB OTG

Has anyone managed to get USB OTG working on a Samsung S20+ ?

Resolved! Fido blacklisted my phone for non-payment

So In February I took out a new contract with Fido and got a refurbished phone on contract. Since the pandemic hit right after, I have been unable to make any payments on the account. My phone has stopped working and only shows 4 dots where any sign...

Resolved! How to check whether my new has been shipped

It has been about 7 days since I placed an order for an iPhone xs. I received the order confirmation mail but not the shipping information mail. Does it mean the phone hasn't been shipped yet? I cannot wait to get my hands on the new phone.

Order online and in store pick up

Hello, I wanted to get a samsung galaxy S10. I want to buy it online and then pick it up at a fido store. Is this provision available ? Do I have to pay the transaction fee in this case ?

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Resolved! Will my phone work on the Fido network?

Resolved! Wanted to keep my old number

Resolved! USB OTG

Resolved! Fido blacklisted my phone for non-payment

Resolved! How to check whether my new has been shipped

Order online and in store pick up

Fill a complaint - Phone upgrade

Some one ordered from my fido account

Receiving phone call notifications when phone is o...

One UI 6.1 for S23 Series

$0 Pixel 7a