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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 207273 Views
  • 63 replies
  • 22 likes

Resolved! Google Pixel 5 delay

 Same situation here and would like to just express my concerns. I called Fido on November 23rd to ask about my current phone plan upgrade options, and about the Pixel 5 Black Friday promotion. The $100 off was very enticing and the Customer Service ...

owenofan by I'm a participant level 1
  • 4004 Views
  • 3 replies
  • 0 likes

Resolved! 5G on Phones

Hi, So I just ordered an iPhone 12, one thing that made me decide to go for it is because of their 5G capability. I know the model have 5G already, but does the phones supported for 5G as well at Fido? I read an article that it's not available yet an...

Alann-22 by I'm a participant level 3
  • 21018 Views
  • 4 replies
  • 0 likes

Unresolved issue

I purchased a phone in october which was defected.  Was told to return the phone and that fido would send me a new one considering I had the phone for less than a week.  I returned and received the new device.  Now in December I recieved an email sta...

Christina11 by I'm a participant level 1
  • 887 Views
  • 1 replies
  • 0 likes