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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204146 Views
  • 63 replies
  • 22 likes

Terrible customer service ever!

I tried to contact your reps online by live chat. I got transferred for a few times, they put me on hold and my queue position was 87. After 2 hours i was at the first position. However, noone replied to me for more than 30 mins!!! And I complained w...

peiyu by • I'm a participant level 1
  • 1085 Views
  • 1 replies
  • 0 likes

Resolved! Ordered a phone online - question

Hello,  I recently ordered a phone online, in which I changed from a $85/mo plan to a $55/mo plan. My device balance was $0 so I didnt have to pay anything upfront, but I noticed when I checked out, it said the monthly payment would be $89/mo. Is tha...

Em27 by • I'm a participant level 2
  • 1793 Views
  • 2 replies
  • 0 likes

Dead signal at Scarborough north

Every time I drove to Scarborough north on Steeles Ave east from McCowen rd. To Markham road. The LTE was dead, it shows the signal bar full, but can not send and receive data, if stay the 5955 Steeles Walmart parking lot, more worst .. anyone had th...

Bentransport by • I'm a participant level 1
  • 1000 Views
  • 1 replies
  • 0 likes

Change the device that I just ordered!!

I just got the Tablet plan which was offered at $0 for 24 months and I picked up the ZTE tablet at ' $ -5 ' ( negative 5), rest are zero or all positive numbers. Maybe the negative price was a glich or something and I could not understand why the tab...

hss33 by • I'm a participant level 1
  • 962 Views
  • 1 replies
  • 0 likes
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