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SIM Activation

Dwight2
I'm a Participant Level 1
I'm a Participant Level 1

December 2020

When I enter the new SIM  card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM  was attached to. I have powered down and reinserted my SIM  to no help. Any advice?

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1 REPLY 1

FidoClaudia
Moderator
Moderator

December 2020

Hey @Dwight2,

 

We need more information to be able to sort this out. I'll send you a PM to take a closer look. 

 

Talk to you very soon.

 

 

 

 



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