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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206166 Views
  • 63 replies
  • 22 likes

Customer Service MisGuide

I was told by Toronto eton center customer service, that I can call India for free. I take the sim from there. Now, when I call India for a month, I have been charged. I don't know why they just want to sell their sim. And tell anything to sell. It a...

sajal123 by • I'm a participant level 1
  • 995 Views
  • 1 replies
  • 0 likes

iPhone 12 128G white Order

Hi, I ordered it and got order confirmation 5 days ago, but still haven't got any tracking #. My colleague ordered exactly the same model on the same day with me. However, he got his one the next day. I want to know what happened.

gold6241 by • I'm a participant level 1
  • 1959 Views
  • 4 replies
  • 0 likes

Resolved! New phone, old sim?

I'm on a 2 year contract for my Iphone 7 plus that ends in a few months. I just bought a new unlocked Iphone from black friday. Can I use my sim card currently in my iphone 7 plus and put it into my new phone and use the same plan until my contract e...

christieli_ by • I'm a participant level 2
  • 3275 Views
  • 4 replies
  • 0 likes

Spam text

Tried reporting spam text to 7726 but my message won't send.

WWW820 by • I'm a participant level 1
  • 1264 Views
  • 1 replies
  • 0 likes

How to exchange defective phone?

just got an iPhone 7 from Fido yesterday evening. After I opened the package, I found I couldn't press the home button and turn it on.I want to exchange it now. What should I do next?can I exchange it at a Fido store? Tried to call 611 to obtain a re...

Jim-yyc by • I'm a participant level 2
  • 1416 Views
  • 2 replies
  • 0 likes
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