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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 202736 Views
  • 63 replies
  • 22 likes

Worst customer service

Hello, I have been using Fido service for approx 1 year. I have an add-on pack for 1000 international minutes, which I never avail entirely every month.  I was really shocked to see yesterday when they added long distance overcharges of $ 766 cad las...

FIDO FRAUD DEPARTMENT DOESNT ANSWER

Someone has gotten access to my fido account and fraudulently tried to upgrade my phone and has made themselves the primary account holder on my account so I am unable to view my bills, change my email, nothing!!! I have left numerous voicemails for ...

ebun by • I'm a participant level 2
  • 954 Views
  • 1 replies
  • 0 likes

Phones plan

I want to buy the iphone 11 and add it to my phone plan but every time i try to do that they tell me to contact the validation team to be able to continue with the transaction 

Maryambondak by • I'm a participant level 1
  • 996 Views
  • 1 replies
  • 0 likes

Resolved! 256 GB Graphite iPhone 12 pro max, when will stock come in?

Hi Fido ,  I reserved my IPhone 12 Pro Max 256gb Graphite on Nov 10,2020. It's been a little over 2 weeks now,  my status is still Open and I am in position 4 in the line. would you know when Fido will get more stock and my phone get shipped to the F...

Thomas25 by • I'm a contributor level 1
  • 2369 Views
  • 5 replies
  • 0 likes
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