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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152736 Views
  • 50 replies
  • 22 likes

Resolved! Unlocking phones

Does anyone know where to go to find out how to unlock a mobile device. I was told to go on the website and it's not there.

jessiebains by I'm a Participant Level 2
  • 12432 Views
  • 17 replies
  • 0 likes

Resolved! galaxy S7 CONSTANTLY vibrating after amber alert

Hello all, After the amber alert yesterday, my S7 has constantly been vibrating every 5 minutes or so. My volume is on silent and I have reduced all vibration levels to 0. Nothing is working.  Any suggestions on how to fix this? Thank you

Aznmyth by I'm a Contributor Level 1
  • 2099 Views
  • 3 replies
  • 0 likes

Resolved! Iwatch series 5

It’s been well over 2 years since the Iwatch series 3 with cellular has been introduced. People asked if Fido would be supporting cellular since Rogers would be. The response was we will keep you posted or we are focusing on the new iPhone launch. Th...

Staway2004 by I'm a Participant Level 1
  • 1232 Views
  • 1 replies
  • 0 likes

Resolved! Activating a new SIM card on My Account.

Hello I am having trouble activating a new SIM card. My phone was stolen from me and I have lost the SIM card I was using. To change your SIM card, the website tells me that I need to type in my current SIM number, but I don't have it. I tried callin...

vinnyg35 by I'm a Participant Level 1
  • 18863 Views
  • 13 replies
  • 1 likes