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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210484 Views
  • 63 replies
  • 22 likes

Pending Upgrade Status

Hello,  I am wondering if I can get some help in regard to a phone upgrade status. My status says upgrade pending and has been saying this for a while now. Can you confirm if the following: /1. Is my order being processed or is there something wrong ...

tmak94 by • I'm a participant level 1
  • 1485 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade cancellation

Hi, I put in an request for a phone upgrade yesterday. However, I would like to cancel the upgrade. How do I go about cancelling the upgrade?

Vivianne1 by • I'm a participant level 2
  • 1957 Views
  • 2 replies
  • 0 likes

Iphone 12 Pro Down payment

I just want to ask regarding Iphone 12 Pro downpayment. I an trying to get a phone from fido but I am confused because my roomate got her phone without a down payment and her monthly for the phone would be roughly $66. But when Im trying to apply for...

Ahor by • I'm a contributor level 1
  • 1389 Views
  • 1 replies
  • 0 likes

Resolved! Adding a new line online from a different provider

Hi there, I'm planning to add a new line to my account online. However, after receiving the new SIM card, I will need to call in to port the number from a different provider. Do I still get the $40 set up fee waived in this case? Thanks!

kanrachan by • I'm a participant level 3
  • 1487 Views
  • 1 replies
  • 0 likes
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