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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148430 Views
  • 50 replies
  • 22 likes

$120 store credit for accessories

I recently upgraded to an iphone 12 mini (received on Nov 27th) and was told to go at a FIDO store to claim $120 credit for accessories. I went at a store took a look at the accessories on Dec 1st and the lady there told me i have 30 days from when t...

YanGd by I'm a Participant Level 1
  • 801 Views
  • 5 replies
  • 0 likes

iPhone 13 pro status

I ordered an iPhone 13 pro (silver, 512gb) on November 1, 2021, and was told at the time the wait would be 3-4 weeks. It's been 5 weeks now, what is the status update of my order and when can I expect my new phone?Also, why was this additional delay ...

jmak17 by I'm a Participant Level 2
  • 209 Views
  • 3 replies
  • 0 likes

Missing promotional credit

I ordered an iPhone 13 from Fido on Black Friday. It was supposed to be $30/month (47.3 - 17.3/month bill credit). However, on my service agreement, the credit was not listed. I contacted Fido through twitter and phone calls and was assured that the ...

lakhvir by I'm a Participant Level 2
  • 259 Views
  • 3 replies
  • 0 likes

iPhone 13 Black Friday Backorder

I ordered the iPhone 13 on November 27th during the Black Friday deal. I received no confirmation email or anything. Eventually ended up calling customer support a few days ago who confirmed my order went through and it was at the warehouse. Spoke to...