Phones and Devices
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190539 Views
  • 63 replies
  • 22 likes

FIDO SCAMMED ME IN SAMSUNG GALAXY S23 ULTRA DEAL

I bought a Samsung Galaxy S23 Ultra 256 GB Green in October 2023 from Fido Store at Robson Street, Vancouver. The deal fido showed me had a $16/month on discount on device balance. The plan they sold me was $84.91 X 24 months with a $16 discount, so ...

s95828282 by I'm a participant level 1
  • 477 Views
  • 1 replies
  • 1 likes

Communication goes wrong

I received a call from customer service yesterday saying that I can use the 29$/50GB plan to switch back to fido from virgin and keep the original phone number, but I received an email confirmation that it gave me a new phone number and the plan is 3...

pairae by I'm a participant level 1
  • 207 Views
  • 1 replies
  • 0 likes

Long distance charge

Hi my name is Seung.I've been a customer with Fido more than 10+ years. Recently my mother past away and I had to call my father long distance for emergency. After long distance call was made I found out my bill was 400 dollars and I was asking some ...

SeungLee by I'm a participant level 1
  • 300 Views
  • 2 replies
  • 0 likes

Missing Promotion for payment program promotion

Hello I just for an offer to upgrade from 60gb to 90 gb for the same price but when checking ACCOUNT CHANGE CONFIRMATION but when checking the new ACCOUNT CHANGE CONFIRMATION i dont see the  Payment ProgramPromotion any more

Flash039 by I'm a participant level 1
  • 196 Views
  • 1 replies
  • 0 likes