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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 179707 Views
  • 63 replies
  • 22 likes

Resolved! iPhone XR: no service

Not sure what's happening. My iPhone XR (iOS 14.1) just has no signal.- Swap the Fido SIM with a Public Mobile SIM and the phone shows full signal- Tested the Fido SIM on another phone (iPhone 7) and it works perfectly It means both phone and SIM are...

tudatn by • I'm a participant level 2
  • 1070 Views
  • 2 replies
  • 0 likes

New SIM card

Hi.   I ordered a new FIDO SIM card, but I can't activate it since it asks for my old FIDO SIM #.... and I don't have my old SIM card anymore.   help.   

Jmo55555 by • I'm a participant level 1
  • 695 Views
  • 1 replies
  • 0 likes

Brightstar is a Scam

I was sold a brightstar device protection warranty through Fido. My camera was cracked and had to pay a 100$ to get it fixed. When I got my phone back,  weeks later I dipped a supposedly a water resistant (up to 1.5 m and can swim up to 30 min in fre...

SamGhazi by • I'm a participant level 1
  • 48583 Views
  • 93 replies
  • 5 likes

Resolved! LG Velvet - Help Please!

I am new to Fido, and got the LG Velvet.  After only ever having Samsung, I am very happy but wondering if anyone out there has some advice or tips n' tricks for getting my Velvet set up and used to its full potential.  Anyone out there able to offer...

LuckyCanucky by • I'm a participant level 1
  • 1861 Views
  • 2 replies
  • 0 likes
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