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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206032 Views
  • 63 replies
  • 22 likes

Estimated time when device is ready for pickup.

I applied for upgrading my device yesterday and received email saying:  "Please wait for the ‘Ready For Pickup' email we'll be sending you before visiting a store. You will have 3 days to pick up your order once you receive that email."  I am wonderi...

mindslife by • I'm a participant level 1
  • 4423 Views
  • 1 replies
  • 0 likes

Google Pixel Xl

My daughter has a Google pixel xl. Ahe received a message today that her phone needed a reset and then shortly after, her screen froze. She turned it off and when we tried to turn her ohine back on, its unresponsive.  We've held the start button down...

Arsenva by • I'm a participant level 1
  • 938 Views
  • 1 replies
  • 0 likes

Resolved! Toll-Free - How to restrict to Canada only

I recently was charged for calls to a toll-free number that apparently is a US only toll-free. How can I put a restriction on my service to only allow FREE toll-free numbers to be accepted? Thanks

b66 by • I'm a participant level 1
  • 1592 Views
  • 1 replies
  • 0 likes

Resolved! Phone Price Difference Between Fido And Samsung

Why retail price of phone more than manufacture samsung canada ? I am talking about note 20 ultra 5G Price higher of diffrent provider , samsung store give 1820$  plus tax same as freedom mobile but fido retail price 2250$ plus tax ? Why ? Fido put h...

Tehrooon by • I'm a participant level 2
  • 2499 Views
  • 3 replies
  • 0 likes
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