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Iphone XR Back order

sukengshah
I'm a Participant Level 1
I'm a Participant Level 1

I have ordered the phone on March 13th 2021, a week later i got the information from customer service rep that Iphone XR's are on back order and didnt quite get the timeline on when the order will be fullfiled other than " you will get a confirmation mail once the phone are shipped". 

 

Looking for a better repsonse!

 

Thank you, 

2 REPLIES 2

kvandamme02
I'm a Participant Level 2
I'm a Participant Level 2

Hey!

 

I am actually having the same issue! I was wondering if you received your phone yet and how long it took for it to come in.

 

Thanks.

FidoNick
Former Moderator
Former Moderator

Hey @sukengshah!

 

Some phones have proven to be very popular and our suppliers are doing their best to keep up with the demand. Right now, the delays for the iPhone XR 64GB is 3-4 weeks from the order date. 

 

We understand that you may need the phone asap, and if you prefer not to wait there is always the option to:

 

- Swap for a different device

- You can check nearby stores to see if it's available, if so, we can cancel the order so you can get it in store

 

If you'd like to take advantage of these options, please contact us and one our specialists will be happy to help. Smiley