I've loved Fido since joining, however recently had an awful experience. I received a promotion for a free Iphone XR ($30 monthly credit). The phone was misplaced by Purolator and eventually returned to Fido. I had an open case with both Fido and Pur...
This is currently happening to me. Upgraded my phone and plan with a great offer. This is reflected on my bill. I was really excited for my new phone to come, it never came. After logging a claim, I found out that my order had been cancelled and they...
The same thing just happened to me. Upgraded my phone and plan with a great offer and had an amazing customer service rep, I was very happy. The phone never arrived, logged a case only to find out they had cancelled this on me. Why? I have no idea. I...
