OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
HD symbol next to LTE
This may sound like a dumb question. I did put it the the search engine and nothing pulled up.Just changed over from BELL Mobility and noticed that the Network is on LTE and there is a Fido HD symbol next to it.Can anyone explain what HD means please...
Ipad air 4 never ending wait
Hello, I've ordered my Ipad air 4th generation in Dec 2020. It is been 5+weeks now and I have not received any information regarding the iPad. Fido is unaware of when they will have it in their inventory again, they blame Apple for restocking it. o...
Upgrade a device
Hello to allI upgraded my non-Fido phone to a Motorola Edge+ which sells for 2k but with Father's Day special and exclusive offer to my account I got a credit of 73$ per month for 24 months which bring total finance to 9.99$ a month plus my plan 30.4...
Resolved! really disappointed about fido delaying delivery my case with NO reason
Hey Fido, This is Jaco from toronto, it makes me really upset when my used phone was broke last night and I still didnt get my device which bought on June 3. I originally paln my borke phone can keep using till i get my new one from fido. I really wa...
IPhone 7 doesn't ring while I am driving
Hi All,My husband and I have both IPhone 7's.My question is why does his phone not make any sound when we is getting a call or a text message while he is driving.I have checked his settings against mine as I am alerted to calls or texts while I am dr...
