OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Internet not available
While at our cottage in northern Ontario, internet via mobile data service was not available for 24 hours. We are serviced by 2 Rogers towers and 1 Bell tower about 20 km away. We had two professionals working remotely who urgently needed internet ac...
Resolved! Brightstar useless, frustrating, TOTAL SCAM
I have been a Fido customer for more than 12 years. Have had insurance coverage at 12$ per month for more than 3 years. Never used it til now. Had to call more than 3 times, with 48 business hours in between for them to okay the repair.... Sent it to...
Resolved! Does iPad come with pencil
When adding an iPad to your plan does it come with the pencil? Apple care? Wifi and cellular or just wifi? Is it literally just the iPad?
Resolved! So disappoint and frustrated with Fido...
Long story short...My wife's phone is dying...so I suggested her to switch from Rogers to Fido and get a new phone. She wants to have a S21 Ultra. So I went to a Fido store. They don't have S21 Ultra in store, and they can't find one from another ...
No 4G Data: (
Hi there! I hope that you are all having a nice day! Today my data suddenly showed 3G instead of 4G. I've contacted live chats & telephone support several times and a coupe of restarts had been done, which did not solve the issue. I did everything I ...
