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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 193317 Views
  • 63 replies
  • 22 likes

Bait and Switch ?

The iphone 7 has been for sale on the fido website for ages. It's now on clearance except its been sold out for over two weeks and yet is still on the site and offered for sale. When you call in to purchase it the agent tries to sell you something di...

PedroPedro by I'm a contributor level 1
  • 941 Views
  • 1 replies
  • 0 likes

Fido TRADE-IN No Updates

Has anyone had issues with the Fido-Trade In program? I mailed my phone on December 19 to the Fido Trade In address and filled out all the necessary questions required. I gave it some time knowing it was sent over the holidays and COVID but it has be...

Lozzy by I'm a participant level 3
  • 711 Views
  • 1 replies
  • 0 likes

Resolved! "After bill credit"

 Can anyone please explain the term "after bill credit" in this case? I saw this phone sale on Fido the other day and wasn't sure what that term means? Also, what do they mean by "Includes $14.67/mo.credit"?Thank you for your help!

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New phone from Samsung

I am purchasing a new S21 Ultra directly from Samsung and I have a few questions ;- Will the FIDO sim card in my current phone (S10+) work in the S21 ultra or will I have to purchase a new one?- Do I have to change my current FIDO plan?- If I continu...

deeselin5740 by I'm a participant level 1
  • 806 Views
  • 1 replies
  • 0 likes