OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Contract Ended but Still Charged for price of phone
I was very disappointed to find out that they still charged me the same price as previously even though I had paid off my phone. They refuse to reimburse me the extra charges after I realised I had to call in and change my plan. Then after I did cha...
Resolved! Billed for unused SIM card
The Fido simcard was sent me. I did not open and use it , but today I saw a bill on my email
iPhone 11 pre owned
I recently bought pre owned iPhone 11, how do I know if it's in good working condition
signal bar low
Is anyone else experiencing low signal bar after Rogers crashed?
Resolved! Please kindly explain Payment promotion credit in simple terms.
Hi Fido community, 1. Please look at my cart summary and tell me if I pay ONLY $31.50/month or if there anything else HIDDEN. 2. And, what is Payment promotion? Do I pay that $20 x 12 months x 2 years = $480 after my 2-year contract is complete? T...
