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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207441 Views
  • 63 replies
  • 22 likes

LTE suddenly not working on iPhone 8

My phone all of a sudden stopped connecting to the LTE network and will only work on 3G, sometimes not even that. I've tried turning my phone on and off, turning airplane mode on and off, turning data on and off. Not sure what to try next. Thanks! 

DemiDoy by • I'm a participant level 1
  • 4386 Views
  • 9 replies
  • 0 likes

Online Order

Just out of curiosity, how long does it normally take for phone order to be processed? I thought there would've been an email to let me know that the order was being processed, but nothing so far just a congratulations email about my new phone? 

elaine by • I'm a participant level 2
  • 2983 Views
  • 6 replies
  • 0 likes

Resolved! Hotspot keeps dropping connections

Recently I changed from a Bell data only plan to Fido. All was good with Bell for years using a cell phone as a hotspot to monitor a remote location with a thermostat, some cameras and a few wifi switches. Nice to log in and have a look and monitor/c...

Windstang by • I'm a participant level 1
  • 1362 Views
  • 1 replies
  • 0 likes

Ipad air 4 still waiting...7 months since order

Hello I was wondering if there is any news on when more ipads air 4s will be available yet?? Coming up to 7 MONTHS now since I backordered it and feeling really frustrated. I have called so many times during these 7 months and told different stories ...

ShawnG by • I'm a contributor level 2
  • 1306 Views
  • 2 replies
  • 0 likes
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