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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187945 Views
  • 63 replies
  • 22 likes

Communication goes wrong

I received a call from customer service yesterday saying that I can use the 29$/50GB plan to switch back to fido from virgin and keep the original phone number, but I received an email confirmation that it gave me a new phone number and the plan is 3...

pairae by I'm a participant level 1
  • 172 Views
  • 1 replies
  • 0 likes

Long distance charge

Hi my name is Seung.I've been a customer with Fido more than 10+ years. Recently my mother past away and I had to call my father long distance for emergency. After long distance call was made I found out my bill was 400 dollars and I was asking some ...

SeungLee by I'm a participant level 1
  • 227 Views
  • 2 replies
  • 0 likes

Missing Promotion for payment program promotion

Hello I just for an offer to upgrade from 60gb to 90 gb for the same price but when checking ACCOUNT CHANGE CONFIRMATION but when checking the new ACCOUNT CHANGE CONFIRMATION i dont see the  Payment ProgramPromotion any more

Flash039 by I'm a participant level 1
  • 160 Views
  • 1 replies
  • 0 likes

Fido trade in

I noticed there is a $100 trade in bonus for my iPhone 11 64gb black but when I go to put it through I don't see it. Is this real? 

Paulho by I'm a participant level 2
  • 396 Views
  • 3 replies
  • 0 likes