Phones and Devices - Page 18 - Fido

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Phones and Devices

OS Upgrade Schedule

OS Upgrade Schedule

*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...

Device Tutorials on Fido.ca

Device Tutorials on Fido.ca

Hey @Community, Have you recently upgraded your device or simply want to learn more about all...

Fido Payment Program® FAQs

Fido Payment Program® FAQs

Before we go over all the questions you may have, here's what your invoice will...

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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

5G doesn't work.

I have spent close to 5 hours between being on hold and finally talking with a tech to make my new 5G modem for my home phone work. No luckI am so frustrated trying to contract customer service. I'm starting to wonder if Fido is wort it anymore. Cust...

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Waiting new phone to pick up

Hello, I placed an order on March 15 and haven't received a pickup email after 2 weeks. How long does it usually take for shipping?thank you

Resolved! Cannot reduce monthly plan only increase

I am now retired and don't require 50 GB data anymore. I told Fido that and was first told you cannot reduce a plan, only increase it. I called back said there was a plan for new customers of 20 GB for $34. I was told this wasn't in my offers so I c...

Data?

Hi, we use wifi calling/messages due to being rural therefore not using data (I believe and looking at the account information that seems to be correct) - should we be able to negoiate a better rate or differnet package? thanks

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