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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by • Senior MVP
  • 148430 Views
  • 50 replies
  • 22 likes

Refund of overpayment

I have paid the monthly bill twice as app was showing error while I was paying the bill. Then I come to know that amount got deducted twice from my credit card. What should I do to get the refund?

ankur_12 by • I'm a Participant Level 1
  • 138 Views
  • 1 replies
  • 0 likes

Apple Watch in 2022?

Fido, It's 2022. After buying an apple watch and paying almost 150 extra for cellular I am shocked and extremely dissapointed to hear Fido does not work with Apple Watches on LTE. Any plans for when this is going to happen? This is extremely infuriat...

jbasapatel by • I'm a Participant Level 1
  • 1562 Views
  • 3 replies
  • 0 likes

Resolved! How to contact the FIDO?

I received the new device last week, was quite excited after purchasing online, but it turned out to be the worse device I've ever used. I just wanted to return and get back to original plan. But I couldn't reach out to the customer service. The chat...

ptranmtl by • I'm a Participant Level 1
  • 227 Views
  • 1 replies
  • 0 likes

No confirmation email

Hi, I ordered a Google Pixel 6 with a plan change on 26th december but I am not sure if the order went through. I don't see any device added to my fido account and I didn't receive any confirmation mail.Could you please confirm if my order got placed...

aminkamel by • I'm a Participant Level 2
  • 607 Views
  • 9 replies
  • 0 likes

Order not shipped yet.

I placed an order on 26th December and i was told i would get an email with shipping info within 2 business days. Its been 3 business days and no sign of any such email yet. Why is it taking so long? Where is my order?

saddy by • I'm a Participant Level 1
  • 674 Views
  • 6 replies
  • 3 likes
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