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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148430 Views
  • 50 replies
  • 22 likes

Refund of overpayment

I have paid the monthly bill twice as app was showing error while I was paying the bill. Then I come to know that amount got deducted twice from my credit card. What should I do to get the refund?

ankur_12 by I'm a Participant Level 1
  • 138 Views
  • 1 replies
  • 0 likes

Apple Watch in 2022?

Fido, It's 2022. After buying an apple watch and paying almost 150 extra for cellular I am shocked and extremely dissapointed to hear Fido does not work with Apple Watches on LTE. Any plans for when this is going to happen? This is extremely infuriat...

jbasapatel by I'm a Participant Level 1
  • 1562 Views
  • 3 replies
  • 0 likes

Resolved! How to contact the FIDO?

I received the new device last week, was quite excited after purchasing online, but it turned out to be the worse device I've ever used. I just wanted to return and get back to original plan. But I couldn't reach out to the customer service. The chat...

ptranmtl by I'm a Participant Level 1
  • 227 Views
  • 1 replies
  • 0 likes

No confirmation email

Hi, I ordered a Google Pixel 6 with a plan change on 26th december but I am not sure if the order went through. I don't see any device added to my fido account and I didn't receive any confirmation mail.Could you please confirm if my order got placed...

aminkamel by I'm a Participant Level 2
  • 607 Views
  • 9 replies
  • 0 likes

Order not shipped yet.

I placed an order on 26th December and i was told i would get an email with shipping info within 2 business days. Its been 3 business days and no sign of any such email yet. Why is it taking so long? Where is my order?

saddy by I'm a Participant Level 1
  • 674 Views
  • 6 replies
  • 3 likes