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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190229 Views
  • 63 replies
  • 22 likes

Resolved! Phone is requesting for PUK code?

Well, I really don't know why my phone is requesting for one, but I just don't know how to fix this problem. It says that the network is locked and I need a code to unlock it. Help?

Fido3289 by I'm a participant level 1
  • 6977 Views
  • 8 replies
  • 1 likes

Charged to replace SIM card

Fido charged me for changing SimCard while their simcard wasn't fit for new phone device. They never waived that for me while it was their fault, very bad customer service!!!!!

Fido Fraud Department

Fido has the worst fraud department ever. My account was compromised from their internal system and someone stole 2 phones on my account which was charged for 7k. We escalated this issue and they removed the charges and then the amount was put back o...

ZK7 by I'm a participant level 2
  • 415 Views
  • 3 replies
  • 0 likes