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trade in - website problems

sc2k
I'm a participant level 1
I'm a participant level 1

I just ordered a new phone and wanted to trade in an older iPhone (11 promax) - all went well on the website till i have to sign off on the agreement acceptance. I completed all questions accurately and when I click submit to accept the agreement I get an error message "object not set to an instance of an object". It appears to be a website issue. My only other option is to cancel the trade-in which I did not want to do. Does Fido allow trade in after the fact? Thnx. 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @sc2k,

 

You can still do the trade-in after you can also go to a Fido store and do the trade-in, see here for more details.