OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Hi, I currently own a Xiaomi Poco M3 and cannot connect to Fido's 4G network. I recently purchased a new sim card and that did not change anything. I see 4G appearing on my phone but as soon as I place a call, it switches to 3G. In addition, I used m...
How to disable MMS services to avoid incurring roaming charges on received MMS while travelling?
Hello, Was able to upgrade my phone and able to receive an email. But there's no reply after
Hello, At the end of April, I will have been with Fido for 10 years.Over that time, I have had multiple Samsung Galaxy phones. I have been upgrading my phone every 2 years when my contract/Fido Payment Program is fully paid off. Here are the phones I...
Hello, I ordered iPhone 16 pro online, I received email of order confirmation but however I couldn't see my active order on Fido app. Does anyone know what is the problem? How will I track my order? Or my order just auto cancelled? I tried to reach c...
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