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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 220765 Views
  • 65 replies
  • 22 likes

Xiaomi Poco M3 and 4G

Hi, I currently own a Xiaomi Poco M3 and cannot connect to Fido's 4G network. I recently purchased a new sim card and that did not change anything. I see 4G appearing on my phone but as soon as I place a call, it switches to 3G. In addition, I used m...

pkotcho by • I'm a participant level 2
  • 515 Views
  • 2 replies
  • 0 likes

Does physical SIM card need replacing

Hello, At the end of April, I will have been with Fido for 10 years.Over that time, I have had multiple Samsung Galaxy phones. I have been upgrading my phone every 2 years when my contract/Fido Payment Program is fully paid off. Here are the phones I...

pnbrown by • I'm a contributor level 1
  • 250 Views
  • 1 replies
  • 0 likes

Can't see phone order in Fido app

Hello, I ordered iPhone 16 pro online, I received email of order confirmation but however I couldn't see my active order on Fido app. Does anyone know what is the problem? How will I track my order? Or my order just auto cancelled? I tried to reach c...

karishma3 by • I'm a participant level 1
  • 328 Views
  • 1 replies
  • 0 likes
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