OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I called into Fido 3 days ago informing that a competitor had sent me a very strong Black Friday offer - a new-ish refurbed iPhone and 20 Gb of data all for $40/mo. I really don't need the 20 Gb of data - use less than half of my current 10 Gb but co...
I have been a FIDO customer since 2021. I have a Motorola Edge 2021I need to know how to find out if my SIM card is limiting my access. Since 2021, I have never seen the 4G or 5G network options on my phone.I know the phone is capable of receiving 4G...
Hi there:I've been through multiple posts (at least 20), multiple attempts at fixing (at least 10), and cannot stay connected to network. Please help if you can. (First post was deleted but I'm trying this again.) New phone: refurbished Galaxy Not...
New Phone: Refurbished Samsung Galaxy Note 20 5GOld Phone: Refurbished Samsung Galaxy Note 20 5G ULTRA New phone cannot maintain connection to any of the FIDO networks. Can connect sometimes, but mostly getting "Cannot connect to x,y,z network" mess...
Fido affiliated store has not contacted me regarding my phone reservation last month. I checked the status and it was shipped on Oct. 29th. Until now I haven't received any emails or calls from the designated pick up store.what's going on?