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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190371 Views
  • 63 replies
  • 22 likes

Some text messages delayed 12 hours

My wife and I both have iPhones on Fido.  We're both on a Messages group chat with her two brothers, both on Rogers, one with an iPhone and one with Android.  On this group chat, some messages are being delayed by exactly 12 hours.  A message from on...

GNeff by I'm a participant level 2
  • 1108 Views
  • 6 replies
  • 1 likes

Overpayment on the last bill has not been refunded

I have a credit of $47.69 on my final bill which has not been refunded yet. Unfortunately, I have been facing difficulties in getting in touch with a human representative through Fido's chat or phone service to resolve this issue. I have also learned...

hhma by I'm a participant level 1
  • 197 Views
  • 1 replies
  • 0 likes

Samsung Galaxy A70 connection issues in car

Hey Fido community,  My Samsung Galaxy A70 used to connect, no problem, to my car but now it stopped connecting. I've tried all the suggestions found on the internet with no results. I thought it was a car problem but then I experienced the same prob...

marilyn3 by I'm a participant level 2
  • 467 Views
  • 3 replies
  • 0 likes

Samsung S23 order canceled twice without notice

Ordered Samsung S23 online using website on 26th Dec 2023 Boxing Sale.Selected store pick-up as the website suggested that's faster. Contacted customer service thrice to know the update, but they told to wait to get the email for the pickup. Got emai...