Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 198648 Views
  • 63 replies
  • 22 likes

No status on my new phone

I ordered my new phone Samsung Galaxy S21 Ultra 256g black since Sep 2nd. After I ordered the phone and rejected other offers, I didnt receive my phone after 2-5 days as promised. I called for follow up, they told me it's on back order and i have to ...

Moealoul by I'm a participant level 1
  • 795 Views
  • 1 replies
  • 0 likes

Iphone 13 phone upgrade

I have put in a phone upgrade to an iPhone 13 pro max. Does this mean that I have pre-ordered the phone? I haven't received any confirmation of a preorder and when I click on upgrade phone it says that a phone upgrade has been requested and no phone ...

Ziggy1 by I'm a participant level 1
  • 1257 Views
  • 2 replies
  • 0 likes

Resolved! Apple Watch

So seeing as it's been awhile since I've seen an update on any forums and there's new Apple products being released , will Fido be beginning to support the Apple Watch now ?

itss_cam by I'm a participant level 1
  • 1734 Views
  • 1 replies
  • 0 likes

Issue with the down payment amount

When I look at the cost of the iPhone 13 (128 GB) it says that it's $335.00 down and $33.34 per month. However, when I try to get it with a plan, I don't see any down cost and the monthly cost becomes $47.30. Does that mean that the down cost has aut...

AT6 by I'm a contributor level 2
  • 597 Views
  • 0 replies
  • 0 likes

Resolved! When can I expect my iPhone 13?

I pre-ordered (I think?) the new iPhone 13, but so far have only received from Fido saying my credit card payment was confirmed. Did I successfully pre-order the iPhone? When will it ship and more details be emailed to me? Who else pre-ordered iPhone...

Stu11Pro by I'm a participant level 2
  • 2499 Views
  • 2 replies
  • 0 likes