OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
iPhone 13 delay?
I ordered the iPhone 13 on cyber Monday, it charged my credit card but I haven't received a confirmation email. It said 2-5 days but I'm sure that's not accurate with holiday delays. I just want to confirm its on its way.
how to change sound on texts only on LG Velvet 5g
Hi. Was wondering how I can have a distinct sound on incoming texts only. You can change for notifications but that alert sound is for all app updates as well. Thanks for an y input.
Hardware upgrade requires credit check
I just did a hardware upgrade and got myself a new phone recently. I then noticed my credit score went down quite significantly. I called Fido customer service asking if there was a credit check done. The girl on the other end of the phone didn't kno...
Resolved! USA unlocked note 10+ 5g won't work on fido
Hello I bought an unlocked AT&T phone from eBay (from the USA) and everything on the phone works fine except that I can't make any calls or send texts. when I try to make a call I get the message :' Your phones not registered on a network, so you ca...
