OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I have ordered a new phone and upgraded my extorting plan. It's been two days I have not received any mail to pick the phone from store. I have received the order confirmation mail and my plan has also been updated but no clue on when to pick the pho...
My phone recently updated (Samsung A70) and since then it has not been able to connect to data.Did a hard reset as per Fido's instructions, tried the online chat but was told they are having technical difficulties.Took out the sim card and put it bac...
I've been a Fido customer for over 12 years, I did a phone upgrade on nov 25 over 2 weeks ago, have not gotten any confirmation other the an email saying congrats on greeting a new phone. The customer service rep told me my phone would arrive in 2-5 ...
What should I do? I was just watching a simple and "harmless" youtube and followed the instructions!Indeed it worked! Now when calls that I receive are not picked up from me they don't go to the voicemail box anymore. Do you guys know how to fix this...
I ordered an iPhone 13 pro (silver, 512gb) on November 1, 2021, and was told at the time the wait would be 3-4 weeks. It's been 5 weeks now, what is the status update of my order and when can I expect my new phone?Also, why was this additional delay ...
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