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Cannot access 5G on Fido network

I'm a contributor level 1
I'm a contributor level 1

I upgraded to the Samsung A52 5g but my phone only shows LTE. No 5G. Do I need a new SIM card which I never got when upgraded for 5G to work? I know someone on Bell, their phone says 5G. 


Senior MVP Senior MVP
Senior MVP

Hello Zehlek1,


  I can understand being excited about the latest technology.  Fido is not currently offering 5G services (see here). They are concentrating on improving the LTE networks. As far as I am aware, none of the flanker brands are offering 5G services either. 


  Different levels of flanker providers offer different services. To reduce costs for customers, they must be selective in the options and services they offer. Mobile flanker brands don't get premium options like 5G, data sharing, or bundling, but their plans often offer the best balance of price and functionality (taken from here). That said, there is speculation that the first tier flanker brands could offer 5G access for a fee at some point (see here). Unfortunately, this notion is still only conjecture. No one here would know if or when this could happen. Any update on 5G access would be announced on


  For the moment, if you want to access 5G services, you will need to switch to one of the parent providers (ie Rogers, Bell, Telus or Videotron).

Hope this helps 😀