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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 208473 Views
  • 63 replies
  • 22 likes

Resolved! Can you cancel a new phone plan before receiving the phone?

Hello there, Over the holidays, my Iphone X's screen stopped working. Part of the screen had become unresponsive to touch. I was told by a third party phone repair company that it would cost $150 to fix. Meanwhile, Fido was having Boxing week sales, ...

JH18 by • I'm a participant level 2
  • 2761 Views
  • 1 replies
  • 0 likes

CANNOT USE THE APPLE CARE PLAN!!!

I have purchased the apple care protection plan from Fido for over one year. However, when I went to the Apple store, the staff told me that I cannot use it because I don't have the plan. It doesn't show on my phone that i have the apple care plan.  ...

Resolved! I ordered iphone 12 December 27

I ordered the iphone 12 online on December 27,2021 and still haven't received a tracking number or any shipping info. Can you please give me an estimate to how much long I should wait? 

Margaret89 by • I'm a participant level 1
  • 1148 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade still waiting

Hello,    Still waiting for phone ordered, I dont  get any email. Can I cancel this order, This phone is available to other provider. Thanks

fyler2013 by • I'm a participant level 2
  • 1884 Views
  • 3 replies
  • 0 likes
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