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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 149990 Views
  • 50 replies
  • 22 likes

Resolved! Wanted to keep my old number

I'm new at Fido I was with Rogers and I wanted to keep my number.  What should I do since I put in my SIM card and it's not my old number that appears?

Sonia32 by I'm a Participant Level 1
  • 522 Views
  • 1 replies
  • 0 likes

Resolved! USB OTG

Has anyone managed to get USB OTG working on a Samsung S20+ ?

JM101 by I'm a Participant Level 2
  • 615 Views
  • 2 replies
  • 0 likes

Resolved! Fido blacklisted my phone for non-payment

So In February I took out a new contract with Fido and got a refurbished phone on contract. Since the pandemic hit right after, I have been unable to  make any payments on the account. My phone has stopped working and only shows 4 dots where any sign...

Tinker82 by I'm a Participant Level 2
  • 1167 Views
  • 3 replies
  • 0 likes

Resolved! How to check whether my new has been shipped

It has been about 7 days since I placed an order for an iPhone xs. I received the order confirmation mail but not the shipping information mail. Does it mean the phone hasn't been shipped yet? I cannot wait to get my hands on the new phone.

Sonny2 by I'm a Participant Level 1
  • 506 Views
  • 1 replies
  • 0 likes

Order online and in store pick up

Hello, I wanted to get a samsung galaxy S10. I want to buy it online and then pick it up at a fido store. Is this provision available ? Do I have to pay the transaction fee in this case ?

rohitmalayil by I'm a Participant Level 1
  • 1299 Views
  • 1 replies
  • 0 likes