OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Not receiving calls from specific number any more
summary: my Fido phone has stopped receiving voice calls for a specific family member whom I have not blocked. How do I fix?I have an iPhone se (2nd gen). Have been in Fido for about a year and I have been able to receive calls from all numbers that ...
Warranty
Can you still get the device protection plan after purchase/ prior to relieving the phone?
Is my 2020 Motorola edge + getting anymore security updates?
The latest security update I got is May 2022, and no more security update since
some incoming call goes directly to voicemail
Recently I been getting unknown calls that goes directly to a voicemail. There is no message when I listened to my voicemail. My phone is on and there is no problem recieiving other incoming calls. When i get the voice message, there is no missed ...
