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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 141965 Views
  • 46 replies
  • 21 likes

iPhone 11 connectivity issues

I purchased a new iPhone 11 in late Feb 2020. Before this I had an iPhone 8 with Fido. Both devices I purchased from Apple. I noticed since switching the to the 11. I get only two of the four bars of network service. Sometimes when I'm out of a major...

Jannn by I'm a Participant Level 1
  • 339 Views
  • 1 replies
  • 0 likes

Error 111. I cannot send messages

I have a big issue with my phone a LG 7Thinq. I can't send a text message to someone outside my region. I receive them but when I reply the message is in red and it shows : cannot send, try again. When I try it says Error 111. I found nothing about i...

Frédérick by I'm a Participant Level 1
  • 1441 Views
  • 7 replies
  • 1 likes

Resolved! Fido blacklisted my phone for non-payment

So In February I took out a new contract with Fido and got a refurbished phone on contract. Since the pandemic hit right after, I have been unable to make any payments on the account. My phone has stopped working and only shows 4 dots where any signa...

Tinker82 by I'm a Participant Level 2
  • 868 Views
  • 3 replies
  • 0 likes

Resolved! How to check whether my new has been shipped

It has been about 7 days since I placed an order for an iPhone xs. I received the order confirmation mail but not the shipping information mail. Does it mean the phone hasn't been shipped yet? I cannot wait to get my hands on the new phone.

Sonny2 by I'm a Participant Level 1
  • 424 Views
  • 1 replies
  • 0 likes