Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 193982 Views
  • 63 replies
  • 22 likes

Resolved! I ordered iphone 12 December 27

I ordered the iphone 12 online on December 27,2021 and still haven't received a tracking number or any shipping info. Can you please give me an estimate to how much long I should wait? 

Margaret89 by I'm a participant level 1
  • 733 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade still waiting

Hello,    Still waiting for phone ordered, I dont  get any email. Can I cancel this order, This phone is available to other provider. Thanks

fyler2013 by I'm a participant level 2
  • 1391 Views
  • 3 replies
  • 0 likes

Resolved! Google Pixel 6 Pro shipping delays

Ordered online shipping of Pixel 6 Pro 128GB on boxing day.How long till it'll be shipped?(How backed-up is it?)Is there a way for me to just go to FIDO store and pick it up?

Hokeman by I'm a participant level 2
  • 2225 Views
  • 4 replies
  • 0 likes

No confirmation email

Hi, I ordered a Google Pixel 6 with a plan change on 26th december but I am not sure if the order went through. I don't see any device added to my fido account and I didn't receive any confirmation mail.Could you please confirm if my order got placed...

aminkamel by I'm a participant level 2
  • 2598 Views
  • 9 replies
  • 0 likes

S20 FE 5G deal

Hello, today finally I received a confirmation email about the order that made about 10 days ago.The phone was galaxy s20 fe 5g and it was $35 monthly payment discount plus $5 more discount so in total only $10 per month. However, in the email that I...

llzxc by I'm a participant level 2
  • 2260 Views
  • 8 replies
  • 0 likes