OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Need to contact the Office of the President
I have an issue I'm dealing with fido since September 20th for upgrading my phone that I can't get resolved and I went to the resolve a concern chat and I just keep getting the run around. I would like to escalate the problem to someone who will actu...
Resolved! How to locate an iPhone?
Please tell me how to locate a i phone
Resolved! Using phone while in the US for five months
Is there a way to get a seond esim and use my Fido account while in the US for 5 months. I have heard that Mint has a plan and that you can get an esim and use the mint plan while in the US to avoid the roaming charges that would come in at $200.00 ...
Resolved! Why am i constantly getting bill so high
Constantly getting my bill so high this month $600. I pay my bill every month but Fido tends to add on charges that makes no sense when I call the customer service I get hung up on or upon or put on hold for hours. I'm tired of Fido I have 2 phones w...
No Confirmation Email for IPhone 14 Pro Max Order
Hi, On October 3rd, I ordered two I Phone 14 Pro Max on my two lines in the account. When I submitted the order, it was mentioned that I will receive the confirmation email within 24 hr, but I still haven't received any emails, can someone please hel...
