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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 150221 Views
  • 50 replies
  • 22 likes

iPhone Visual Voicemail add-on

When I choose a new plan, a message says These items are either already included or incompatible with your new plan, so they'll be removed.Value Pack - iPhone Visual Voicemail - $7.00 Then I have the option to select a new add-on: "Premium Voicemail-...

quarfie by • I'm a Participant Level 2
  • 342 Views
  • 1 replies
  • 0 likes

My automatic payment didn't work

My automatic payment didn't work because my credit card was lock. It is not lock anymore, will Fido try the automatic payment again or i must do it manually on the website? 

soph_gaulin by • I'm a Participant Level 1
  • 260 Views
  • 1 replies
  • 0 likes

Mobile App - Can't see Mobile service data

Hi, Note: I already have a Mobile app with Wifi (internet) account I have moved from Rogers to Fido (Mobile Service) yesterday, When I'm trying to see in Fido My Account application I can't access my mobile service - data, usage. How to get that anyo...

suhailakram9 by • I'm a Participant Level 2
  • 409 Views
  • 2 replies
  • 0 likes

Does Fido offer price protection?

Hello, I purchased a Google Pixel 5 on a two year plan through Costco on November 5th. I noticed today that Fido dropped the price of the device to $20 per month. Is it possible to have my current installment plan ($33.29 per month) adjusted given th...

Emotion94 by • I'm a Participant Level 1
  • 263 Views
  • 1 replies
  • 0 likes
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