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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 158533 Views
  • 50 replies
  • 22 likes

Resolved! Unable to Finalize FidoTRADE

I recently got a new phone and plan with Fido, and am trying to trade in my old Samsung Galaxy S8, but it won't let me finalize the trade. I go through the whole process, both through the click-through link from onlinefidotradequote.com (which eventu...

KimberlyC by I'm a Participant Level 2
  • 1101 Views
  • 3 replies
  • 0 likes

Re: Billing Question

I have a velvet lg Phone i do not know how ti answer a call i can see it coming in but i tryed  swepping l shape notin do i jus ptes the green phone button or how do i answer ab incoming call jhave only had one s far hsad the phone only since dec12

RdR123 by I'm a Participant Level 1
  • 376 Views
  • 1 replies
  • 0 likes

My phone not shipped after 26 days

On black Friday I added another line and phone. Not received any information that the phone that a choose is out of stock.Called 3 times to talk to customer service and still waiting. I open a case on my last call on Dec/21 and the customer service t...

rafaelfufa by I'm a Participant Level 1
  • 381 Views
  • 1 replies
  • 0 likes

Device discount got removed

I got the deal for the pixel 5 during black friday.There's another new phone plan deal right now and I was told I could change to itSo I did it online but the confirmation shows that it removed the promotion discount for the device also ?

BigChamps by I'm a Participant Level 1
  • 580 Views
  • 1 replies
  • 0 likes