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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 211283 Views
  • 63 replies
  • 22 likes

Resolved! WiFi Calling for Samsung S9 Not purchased through Fido

I got my S9 from Samsung directly and it seems Fido does not enable WiFi calling for devices not purchased through Fido directly. Is there a way to enable the feature that the carrier locks specifically to the their own devices? Seems unreasonable th...

xbahamut by • I'm a participant level 3
  • 16219 Views
  • 25 replies
  • 0 likes

About price match on the iPhone 13

Hello, I upgraded iPhone 13 on Nov 17 . On Nov 25th , I saw the monthly fee dropped to $20 . So I went to the fido store to ask the price match . They helped to do the adjustment but no contact is provided. I got an email from fido today that the cre...

Qing0127 by • I'm a participant level 1
  • 683 Views
  • 1 replies
  • 1 likes

Mobile Phone Order_not received yet

Hi Fido This Akter Hossain. I have paid CAS 49 on 27 November as instructed by FIDO for a device plan.  Order number is DPN7551716003****.Today is 10 days. No update of my phone delivery. I have called Fido care several times. They are too busy to pi...

Akter by • I'm a participant level 1
  • 706 Views
  • 1 replies
  • 0 likes
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