Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204274 Views
  • 63 replies
  • 22 likes

Unable to receive SMS verification codes

Hello, since I signed up with Fido I have not been able to recieve SMS verification codes that are sent when using apps such as Whatapp, Instagram, Uber etc. I am able to send and receive some SMS texts in general but not all. I have escalated this i...

Gillian3 by • I'm a participant level 2
  • 4083 Views
  • 7 replies
  • 1 likes

False information

When I first bought the SIM card I was told calls to USA are free. I just received a bill of CAD 190 for overseas calls. I wished Fido being such a big phone line carrier have the basic functionality to notify people if they are charged extra for som...

Tspatel05 by • I'm a participant level 1
  • 517 Views
  • 1 replies
  • 0 likes

Resolved! Volte for Xiaomi 11 Lite 5G NE

I have a Xiaomi 11 Lite 5G NE which I brought from India. Luckily, it has all the bands that are required by Fido to run 4g and 3g properly here. The only problem I am facing is that, I don't get VOLTE on my phone. Due to this, everytime my phone con...

Cyriljoy12 by • I'm a participant level 2
  • 1545 Views
  • 3 replies
  • 0 likes
Copyright © 2024 Khoros, LLC