Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Incorrect roaming charges?

I am traveling in China, and was recently billed for 15 dollars of roaming fee, ostensibly for enabling data roaming on January 30th. I do not remember doing so, and even if I did it was likely a misclick and I couldn't've turned it on for more than ...

Factory Defect vs. Physical Damage

Good day!I had husband certified pre-owned Samsung phone on a plan sometime August 2024. This weekend, we noticed, the battery was 80ish% but dropped inmmediately to 7% after playing few video, then went black. When we charged, the counter was still ...

Back order on IPhone 15

I understand that ordering an iPhone 15pro may take some time, it has been out for a year though; the iPhone 16 is on preorder now and I can't get any status on the iPhone 15 pro I ordered on August 30th. Why can't Fido give you even an estimated tim...