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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 224069 Views
  • 65 replies
  • 22 likes

Resolved! From 3G to 4G

Hi there, I was advised that Rogers is retiring its 3G mobile network soon and I was to switch to 4G. My phone is 4G compatible. It's apparently due to my old sim card. Was sent a new card which I duly have it replace the old one. However, I still ge...

Chilipawai by • I'm a contributor level 1
  • 2925 Views
  • 14 replies
  • 0 likes

Order Status Inquiry – No Tracking Number Received

I placed an order three weeks ago, but I still haven’t received a tracking number.I’ve also been unable to contact anyone from Fido, and I haven’t received any emails regarding the order.I’ve checked my spam folder as well, but there’s nothing there....

Denys7016 by • I'm a participant level 3
  • 835 Views
  • 6 replies
  • 0 likes

Scam call prevention

hey everyone i keep getting scam calls from differnt numbers. it looks like they are spoofing the numbers and generate other numbers. i keep blocking them but more turn up. does anyone know what is going on? and why fido has no blocking technology to...

joe74 by • I'm a participant level 1
  • 303 Views
  • 1 replies
  • 0 likes

Still waiting for Iphone 14 pro max

Just purchased phone 2 weeks ago.   It been already 2 weeks and Fido haven't ship my phone. I was wondering for how long nornally people have to wait for a phone with this phone company?

ladosisletal by • I'm a participant level 1
  • 323 Views
  • 1 replies
  • 0 likes
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