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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 209691 Views
  • 63 replies
  • 22 likes

Improper information pamphlet

To whom it may concern  I purchased a Samsung galaxy Z flip 6 phone from Fido/Rogers on 12/08/2024. On 27/11/2024 the phone stopped working. At the time of purchase I was offered your service plan but denied it due to not being informed how important...

Tsgbj by I'm a participant level 1
  • 183 Views
  • 1 replies
  • 0 likes

Resolved! обмен телефоном

My name is Ninel On November 12, I purchased a Samsung S24+ phone on a financing plan through Fido. I was informed that there was a promotion, and the total cost would be 800 Canadian dollars. On December 1, I contacted the store to request a replace...

Нинел1 by I'm a participant level 1
  • 375 Views
  • 1 replies
  • 0 likes

Fido trade in

I initiated a trade in Nov 21 2024 but Canada Post is on strike....what are my options. Can I drop off the phone to Woodbridge or a Fido store   

Paulho by I'm a participant level 3
  • 235 Views
  • 1 replies
  • 0 likes

brother is in mexico lost his sim card

My brother is in mexico has lost his sim card where the contact for his air bnb is. I tried getting an e sim but fido wants a verification code (sent to his phone which isn't working).  Any suggestions?

kaydub1 by I'm a participant level 1
  • 250 Views
  • 1 replies
  • 0 likes

Financing phone payments.

I bought a A15 with no downpayment and around 14$ monthly charge x 24 month. But these costs are not being accounted for in the bill, how can I pay them off? entirely or atleast the required 14$ amount monthly.

John123123 by I'm a participant level 3
  • 222 Views
  • 1 replies
  • 0 likes