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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148053 Views
  • 50 replies
  • 22 likes

Resolved! Phone upgrade still waiting

Hello, Still waiting for phone ordered, I dont get any email. Can I cancel this order, This phone is available to other provider. Thanks

fyler2013 by I'm a Participant Level 2
  • 406 Views
  • 3 replies
  • 0 likes

CANNOT USE THE APPLE CARE PLAN!!!

I have purchased the apple care protection plan from Fido for over one year. However, when I went to the Apple store, the staff told me that I cannot use it because I don't have the plan. It doesn't show on my phone that i have the apple care plan. T...

Resolved! I ordered iphone 12 December 27

I ordered the iphone 12 online on December 27,2021 and still haven't received a tracking number or any shipping info. Can you please give me an estimate to how much long I should wait?

Margaret89 by I'm a Participant Level 1
  • 200 Views
  • 1 replies
  • 0 likes

Resolved! Why doesn't Fido offer sustainable phones?

I'm really tired of supporting Apple and other unethical companies. Would be great if Fido offered payment plans for phones from sustainable companies like Fairphone: https://shop.fairphone.com/en/?ref=header.

rendy23 by I'm a Participant Level 1
  • 168 Views
  • 1 replies
  • 0 likes

S21 Android 12

When is the S21 getting the android 12 update. The update has been released by Samsung for a while now for Canadian customers , and we're still yet to get it on Fido. It's super frustrating. It's not even on the OS chart for S21. Shouldn't we be rece...

Isaac1963 by I'm a Participant Level 1
  • 143 Views
  • 1 replies
  • 0 likes