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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187754 Views
  • 63 replies
  • 22 likes

Resolved! WIFI Calling on Note 8

So I bought a Note 8 from the Samsung store in Canada. Everything works great. Got my fido sim in and it registered along with installed all the beautiful Fido bloatware. I set up the Wifi calling and registered my information for the 911 assistance ...

Afternoon by I'm a participant level 3
  • 16060 Views
  • 23 replies
  • 0 likes

Resolved! Hardware delivery delay - 3 weeks and counting

 I upgraded my phone back in November 25, 2020, over the phone by calling customer service. I got an email a week later on December 02, 2020 saying that my order is still being processed and I will be receiving another email when it is shipped. I can...

tanvir161197 by I'm a participant level 3
  • 2591 Views
  • 5 replies
  • 2 likes

Resolved! Enable Wifi Calling on iPhone SE

I have an iphone SE 2020 that was purchased from FIDO last year. Since then i've been unable to enable WIFI calling. I'd called Fido support and they told me that WIFI calling was enabled. After restarting my phone numerous times, and removing and re...

Jung6 by I'm a participant level 2
  • 1396 Views
  • 5 replies
  • 0 likes

Resolved! EMUI 12?

I noticed that emui 12 is around the corner (and actually already deployed for some devices), also Fido stopped selling Huawei devices, but are there any chances to get EMUI 12 for existing devices or are they out of support now? Thanks Erik.

CadErik by I'm a contributor level 1
  • 956 Views
  • 1 replies
  • 0 likes