OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
No notice on phone upgrade
I upgraded my phone during the black Friday offers. After completing the transaction, I got a Thank you for you order email and another with the CC payment confirmation. However, there is no sign from the phone on my account, no tracking number and t...
Monthly Total - $20/mo Price Drop Iphone 13 Black Friday Deal
Hey there, I'm wondering what my new bill total will be as I'm confused by my account change confirmation email that I just received. I signed up for the Black Friday Iphone deal that intially said $30/mo and 0 down in the advertising space and a ban...
Help
How do you get text messages back to print out, that were deleted automatically every month. ASP
Question
I purchased a Iphone 11 with mobile plan 25 GB for 45 $. The device is in shipping, but i accidentally downgraded my plan to 20 GB for 35$. Will there be any issue or breach of contract?
Winback offer missing
Hi,I recently accepted a winback offer from Fido team and haven't heard anything since. Its been a week. I have called your customer service and spent more than 6 hours. This is frustrating and feels like a scam. Please look into this.
