OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Going to the states and want to take my phone. What will it cost my for 2
Anyone know what it costs to use my cell in the states for 2 months.
Change rings before going to voicemail
Caution: Customer service CAN change rings before going to voicemail, no matter what they say.My story: For some unknown reason, the number of rings before going to voicemail on my Samsung A71 reduced from 6 rings to 2 rings. I called customer servic...
Resolved! New Prepaid Sim While Traveling Abroad
Hello,I want to know if there is a way to buy a prepaid simcard while staying outside of Canada? Even esim is fine. Thanks
Resolved! Black Friday scam
Can someone explain to me how Fido's Black Friday promotion works? I chose a Google Pixel 6a during black friday deals for 5$ a month. Was very happy with the amountOnce I order, the email they send me says it's going to be 19$ a month and that they'...
Extremely frustrated and feel like I just got scam
I placed an order to upgrade my phone to an Iphone 13 256 Gb during the black Friday sales and chose the express pick up.I received an email with the order confirmation and instructions "Please wait for the ‘Ready For Pickup'.I waited for about 10 da...
