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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 208974 Views
  • 63 replies
  • 22 likes

No notice on phone upgrade

I upgraded my phone during the black Friday offers. After completing the transaction, I got a Thank you for you order email and another with the CC payment confirmation. However, there is no sign from the phone on my account, no tracking number and t...

paulotherapy by I'm a participant level 1
  • 634 Views
  • 1 replies
  • 0 likes

Help

How do you get text messages back to print out, that were deleted automatically every month. ASP 

Pamela91 by I'm a participant level 1
  • 668 Views
  • 1 replies
  • 0 likes

Question

I purchased a Iphone 11 with mobile plan 25 GB for 45 $. The device is in shipping, but i accidentally downgraded my plan to 20 GB for 35$. Will there be any issue or breach of contract?

NGIM by I'm a participant level 1
  • 731 Views
  • 1 replies
  • 0 likes

Winback offer missing

Hi,I recently accepted a winback offer from Fido team and haven't heard anything since. Its been a week. I have called your customer service and spent more than 6 hours. This is frustrating and feels like a scam. Please look into this. 

hajmeri2024 by I'm a participant level 1
  • 603 Views
  • 1 replies
  • 1 likes