OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! BYOD device protection plan
I bought used premium android device which is 8 month old. Also I bought Fido byod plan and under that I was offered that I can add device protection plan .is it really possible to add device protection plan for my phone which is 8 month old & have p...
eSim for Samsung S20 FE 5G
Has anyone tried using the eSim.me sim card for their Samsung S20 FE 5G phone? it should make the phone eSim competible.
Resolved! Samsung S20 FE eSim Support
Hi all, Does the Samsung S20 FE from Fido support eSim? I am getting conflicting answers online.In addition, do talk and text (no data) plans work with eSim? Thanks!
Super slow LTE+ in gva
Just switched to Fido today and did a speed test. It is painfully slow... I use a pixel 6 so it should not be a phone issue. Any advanced setting anyone can share to make it faster?
Resolved! My Oct. Bill payment (US Roaming fee)
Helle Fido,I just received the my Oct. Bill.I know I visted Seatle US for just one day trip in 7th Oct. Time 7AM and return the same day 11PM.but you have charged me two days of roaming service? Is that right?It is queit surprizing that Fido charged ...
