Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 63 replies

Samsung Galaxe S21 Phone Can't Send Text Messages

Hi everyone! My Sansung Galaxy S21 can't seem to send text messages to specific numbers such as those on radio stations like 99999 or to respond to automatic messages from stores etc. I have no issues with regular numbers.. Just the ones that are les...

Black Friday deal: iPhone 13 - please confirm the price!

Hello, I'm currently a Fido user and I went to a Fido store (500 Rexdale, Toronto) today for Black Friday deals. I wanted to upgrade my phone to iPhone13 and was advised that the deal for iPhone 13 256 GB version is $35.83/ month (plus taxes) to be p...

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whitney99 by I'm a contributor level 1
  • 3 replies

Trade in IPhone 8

I bought Samsun S20 FE20 today. Meantime, I was interested for trade in my iPhone 8. Fido store representative told me that his system is down. I checked online  I can also do that online. However, I tried to do that. It showed me trade in value of M...

Missing messages sent through Messages app

Hi there, I got a new iPhone 12 mini through Fido a couple of days ago and have noticed that not all messages sent through Messages are coming through. The problem seems to be resolved once I send a message to the person trying to reach me.  However,...

lwerbo33 by I'm a participant level 3
  • 4 replies