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TCL 20 pro 5G no updates

I'm a contributor level 1
I'm a contributor level 1

Hello I have a problem with my TCL 20 Pro 5G. No update to android 12. I already try every solution. I do not know what to do. Thanks


Former Moderator
Former Moderator

Hey there @juan1978!


You can find more details on the scheduled updates on this page.


However, please note that the update isn't released to all users at once, it's split into groups, so the update should be pushed soon to your device.


That being said, if you're experiencing any technical challenges with your device, you can reach out to us on these channels and we'll be happy to look into it.