Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Iphone 13 restock in starlight?

I just purchased the iphone 13 in midnight for black friday. Opened it up and it's dark navy - not black. Customer service rep said I could exchange within 30 days and not lose my deal but white isn't in stock. Any idea if it will be restocked before...

why cannot join live chat-no one helped my with my plan

I really want to join the livechat, but I was told I couldn't get connected with a specialist. I needed to extend my temporary suspension. I would be charged more if they cannot assist me. very disappointed about fido service

SIM was working under temporary number. After porting it is unregistered

I activated 2 lines on Sunday. They had numbers and were working. I ported over 2 numbers from another provider to both phones today. Port is completed for both. 1 phone is working fine. The other now says "unregistered SIM". Restarting does not help...