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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 190510 Views
  • 63 replies
  • 22 likes

How to ensure the setup fee will be refunded

Hi, I have joined the promotion plan and a new phone number with 40 dollars per months with 12 GB data on Nov24, 2021 in a Fido store, and I was told that the setup fee will be waived with this package. While I just found that my coming bill has inlc...

cwadeyin by I'm a participant level 3
  • 3977 Views
  • 4 replies
  • 0 likes

Resolved! Bright Star not a good service provider

Hi,I lost my Iphone 12 pro max and after i filed a request, i received an email saying its declined without rpoviding me with any reasoning. I called likewize and was told that "some corporate supervisor" will contact me tell me the reason. Its been ...

swatejs by I'm a participant level 2
  • 625 Views
  • 2 replies
  • 0 likes

Iphone 13 backorder for several weeks

I ordered an iphone 13 weeks ago and didn't receive any acknowledgement of my order until I called Fido. I have since called fido a number of times and have received next to 0 help with information on order status or even helping to see if there is a...

Mq102 by I'm a participant level 1
  • 451 Views
  • 1 replies
  • 0 likes

Resolved! Can Samsung Note 20 support European eSIM?

I'm planning to travel to Italy and would like to know if my Samsunf Note 20 will be able to use an esim from there. I'm currently on the One UI version and I read it should work but to check with my carrier (FIDO)

Bexyt by I'm a participant level 1
  • 803 Views
  • 2 replies
  • 0 likes