OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Is it possible to record my call conversation for Samsung A50?
Recently there are many fraud calls coming in, even from other countries, Sometimes I would like to record it. Thank you
Resolved! iPhone 13 Mini Activation Problem
I decided to upgrade my iPhone 7 to a mini 13. All efforts to activate it with my existing SIM card (including 2 hours of live chat with Fido) failed. Hopefully the exchange goes properly but I'm wondering if anyone else has had similar problems.
SMR for Samsung Galaxy S10
Hello, any update on an updated SMR ( April or May ) for the Samsung Galaxy S10 ? It is not helpful that we all just stare at a list without understanding when these things are going to be released. It would be helpful to have the scheduled release d...
Missing Accessories - Certified Pre-Owned Phone
We recently purchased a "Certified Pre-Owned" iPhone XR from Fido. The description said it:Comes With EarPods with Lightning Connector, Lightning to USB Cable, USB Power Adapter, DocumentationThe phone eventually arrived, but only included the Light...
