cancel
Showing results for 
Search instead for 
Did you mean: 

Can I use the phone I have got from Fido with a different carrier?

delphianrex
I'm a participant level 2
I'm a participant level 2

 

Hi,

I have a pixel 6 device from Fido, but I am using a Bell simcard on it to use 5G service (I have two simcards, one from Fido and the other one from Bell). I am already using my pixel 6 with Bell simcard and I can access 5G network, but I can not access 5g+ network which uses 5G SA band which is totally supported by Pixel 6. Although my location is under 5G+ coverage and my  device is updated with the latest patches, I am still unable to access 5G+ network. 

My question is that does Fido need to do anything on their side? 

I have called Bell and they say everything is fine with them

 

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @delphianrex 

 

Yes, our devices are all unlocked. You can choose to use any SIM card if required.