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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148344 Views
  • 50 replies
  • 22 likes

Fido, this has become a comedy of errors, and I'm done.

I contacted Fido.ca via the website chat feature to order a hardware upgrade on November 30th. I was looking for the Samsung Galaxy Note 10+ - given the downpayment needed for the S20+, it’s the more budget friendly option. I’d thought about waiting ...

J-D-M by I'm a Participant Level 2
  • 1431 Views
  • 9 replies
  • 0 likes

BRIGHT STAR IS USELESS SERVICE

I purchased devise protection plan and after few weeks I cracked my screen asked to changed my screen. They approved it and sent me lable but I got little busy and could not send my phone to them to get it fixed. (Still I was paying insurance amount)...

PRUTH by I'm a Participant Level 1
  • 312 Views
  • 1 replies
  • 0 likes

Resolved! Fido lacks Integrity !!!

I am frustrated and appalled by the service quality being meted out by Fido. Over the past 9days I have been tossed around by the Contact center with no resolution in sight!!!On the 1st of December I called Fido to upgrade my phone to an IPhone 12pro...

Eniafe by I'm a Participant Level 3
  • 919 Views
  • 5 replies
  • 0 likes

Online order

I ordered a new phone from Fido.ca Nov. 30. I still haven't received it. Where/who should I contact? How to get my phone?

Nihado633 by I'm a Participant Level 1
  • 406 Views
  • 1 replies
  • 0 likes

Resolved! Tablet plan

Is it possible to get a tablet plan without being a Fido cellular customer, i currently have a really decent deal with Rogers, I have internet though with Fido