Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188020 Views
  • 63 replies
  • 22 likes

Resolved! I haven't received my phone yet

Hello, I have ordered an iPhone 12 Mini and your 12G plan 10 days ago. I passed the credit check. And Fido even offered me a alternative number for changing carrier. But I haven't received the phone yet. Also my Fido account status is cacelled. What'...

markgu22 by I'm a participant level 1
  • 650 Views
  • 1 replies
  • 0 likes

Resolved! confused about final price

Currently, in my account devices are listed as first I need to pay down payment and then 24 months payment, but in 24 months bill payment it is showing 0.0/month after some credit amount. So, in this scenario what will be the final pricing of the pho...

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kushshah652 by I'm a participant level 1
  • 508 Views
  • 1 replies
  • 0 likes

Preowned 'lightly used' who is Fido kidding?!?

Took a gamble on the IPhone XS Max deal recently offered at a discount with a new 2 year plan. Was going to port my wife's account from another provider as her 2 year old IPhone XR is chronically full. The result? An obviously used phone shipped. Mul...

Received damaged Certified Pre Owned iPhone

I ordered this Certified Pre Owned from Fido and got it today. I was so suprised that the phone is in such a bad condition! Big dents on 4 of the 2 corners. Is this so called "Certified Pre Owned"? Who certified this phone ?? I bought second- hand ph...

skylarsun09 by I'm a participant level 2
  • 1331 Views
  • 5 replies
  • 0 likes