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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 152974 Views
  • 50 replies
  • 22 likes

Resolved! Unlocked Phone

Hello,If I buy an unlocked phone from Samsung, Canada, am I able to use all features just like phone bought from Fido? Also can I use volte and wifi calling?Thanks

Ven2 by I'm a Participant Level 1
  • 616 Views
  • 1 replies
  • 0 likes

Extra Charges at starting FIDO

Is there any way to deal with inaccurate FIDO charges. When speaking with FIDO, I was told that this was the only way to deal with the matter. I transfered three i-phone accounts plus a home phone and internet. At COSTCO, I was told the monthly charg...

jjb2 by I'm a Participant Level 1
  • 534 Views
  • 2 replies
  • 0 likes

No resolution to a phone sent to the wrong address

I have spent countless hours on the phone/chat for a resolution. You sent a phone to the wrong address & several reps have admitted the error was on your end. I have spoken with 2 supervisors with no resolution & no confirmation. I am unwilling to wa...

Klotz99 by I'm a Participant Level 1
  • 364 Views
  • 1 replies
  • 0 likes

Told 2-5 days, 5 weeks later still no phone!

I ordered my iPhone 12 Pro on Nov 27 after Fido told me I would get it within 2-5 business days (and Freedom told me it would take 4 weeks - and lost my business). I paid Fido over $700 on that day itself. On Dec 8 they emailed me that the device is ...

Asehgal by I'm a Participant Level 1
  • 424 Views
  • 1 replies
  • 0 likes