OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Voice not heard
When I answer my phone they do not hear me but I can hear them very clearly?
promo code not applied
I received a letter from fido saying that if I go back with them they will only charge me $35 a month with 20ggb of data plus 5 hrs extra per month and even told me that my other family member can have that discount too if we moved back to fido, so o...
Resolved! Changed my plan to pay more on new plan
Fido change my plan to higher amount without even asking..
Resolved! All incoming calls showing as Anonymous
I have a Huawei P30 and recently all incoming calls show as Anonymous (even contacts), and saved ringtones for contacts don't come through.
Resolved! Activating SIM Card
WHY IS THERE NO ACTIVATE SIM CARD BUTTON. FIDO SUCKS. There is no help anywhere on how to activate it. Even when I go to My DevicePlan and UsageThere is still no button anywhere on the page that says change SIM card. Someone Help!
