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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 193744 Views
  • 63 replies
  • 22 likes

Resolved! Greg 16

If I get unlimited Canadian minutes why am I charged 1.75 to call a taxi?z

greg16 by I'm a participant level 1
  • 801 Views
  • 2 replies
  • 0 likes

Resolved! PUK code

I was trying to set up my sim lock and it wouldn't let me do it now my phone is PUK locked, i can't call Fido cause it want the code       ***Edited to add labels***

kevins by I'm a participant level 3
  • 22745 Views
  • 21 replies
  • 1 likes

Resolved! SIM card clone

Hello! I recently got a new cell phone, but I do not want to let go of the old one.... yet. Is it possible to order a second SIM card with the same phone number? I could not find the answer on the fido.ca website.   Thanks.

MurielDE by I'm a participant level 1
  • 3087 Views
  • 3 replies
  • 0 likes

Misinformation about refurbished phones

Hi. Yesterday my Iphone 12 Pro Max bought refurbished this June (2022) decided to let go. Suddenly the screen is black and there are no signs of life. Tried everything there was to try, change of cables, plug to the wall, to my macbook pro, DFU mode,...

pablo0806751 by I'm a participant level 1
  • 800 Views
  • 1 replies
  • 0 likes

Unable to receive SMS verification codes

Hello, since I signed up with Fido I have not been able to recieve SMS verification codes that are sent when using apps such as Whatapp, Instagram, Uber etc. I am able to send and receive some SMS texts in general but not all. I have escalated this i...

Gillian3 by I'm a participant level 2
  • 3210 Views
  • 7 replies
  • 1 likes