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Long Distance Charges Scam

raghav8447
I'm a Participant Level 2
I'm a Participant Level 2

I have been charged $443 for long distance charges. When I bought plan from them, I was given 1000 minutes long distance calling but still they charged me $443. 

1 REPLY 1

FidoVanessa
Moderator
Moderator

Hey @raghav8447!

 

The 1000 International LD add-on sometimes come with an expiration date. It can also be removed when changing your plan or making other changes to your account. I would recommend taking a look at your past invoices as we provide you with details on the expiration date for the 1000 International Long-Distance Minutes, if applicable. We will also send you an email if the add-on is removed. It also includes calls from Canada to India, China + Hong Kong (excluding Macau and Taiwan), the United Kingdom, Mexico, and Bangladesh, only. 

 

If you go over the minutes, you will also be charged pay per use. If you need more assistance regarding this, please contact customer service. Our representatives will be able to give you more information by accessing your account.