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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206611 Views
  • 63 replies
  • 22 likes

New device upgrade issue

Hi, i upgraded my device to iphone 14 pro. I got email about order confirmation. In fido app it shows your device has been upgraded and i start getting bill for new device plan. But It's been more than 2 weeks and i didn't get any shipping order emai...

Pardeep2710 by • I'm a participant level 1
  • 1165 Views
  • 2 replies
  • 0 likes

Win Back Ditched.

Hey All,Pretty frustrated, probably the worst experience I've had with any wireless company.Nov 29th - Got a win back offer call of $20 for 30GB per month (for 18 months) and iPhone 14 (with a 440 dollar credit). Accepted. They ran a credit check, to...

e4matt by • I'm a participant level 2
  • 822 Views
  • 2 replies
  • 0 likes

Resolved! Using eSIM for compatible iphones

So after reviewing all the various topics on the internet about when eSIM is coming to Fido I'm now a customer who is using a Fido eSIM in my phone. I want to give a quick overview of how - at least Toronto - customers are using it.    eSIM's are ava...

delboy88 by • I'm a participant level 2
  • 18513 Views
  • 15 replies
  • 7 likes

TCL 20 pro 5G no updates

Hello I have a problem with my TCL 20 Pro 5G. No update to android 12. I already try every solution. I do not know what to do. Thanks

juan1978 by • I'm a contributor level 1
  • 1119 Views
  • 1 replies
  • 0 likes
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