Fido

PedroPedro

I ordered a Certified Pre-Owned Iphone 12 Pro Max and received it within two days. I could not have been more pleased with it. Not one mark or scratch and everything functioning as it should. Even came with a new lightning cable. The price was excell...

PedroPedro

I decided to upgrade my IPhone 7 to the IPhone 11Pro which I did online realizing that I would have to pay off the outstanding balance on the IPhone 7. Subsequently I returned the IPhone 11Pro as it was not suitable for my needs thinking that my cont...

PedroPedro

The iphone 7 has been for sale on the fido website for ages. It's now on clearance except its been sold out for over two weeks and yet is still on the site and offered for sale. When you call in to purchase it the agent tries to sell you something di...

PedroPedro

I bought an Iphone 11 on finance Dec 26th and returned the device for refund whilst keeping the plan and sim. No problem and my account was adjusted accordingly. Now I want to buy a different device on finance but was told I have to wait 30 days. Wha...

PedroPedro

Actually you could not be more wrong. Fido re-financed the Iphone 7 and put the contract and plan to it's original terms without even being asked to. In this situation I have to say kudos to Fido for making the corrections ! Anyways, I was correct, F...

PedroPedro

All said and done when you return a phone within the return policy framework you are in essence cancelling the transaction ergo it follows that the account should return to it's original standing. But it does not because FIDO has not thought this one...

PedroPedro

The saga continues ..... So I give up and wait the thirty days and see a good deal on an Iphone 7 which I decide to order. I ordered the phone and upgraded the plan. So far so good. Got the finance paperwork, tracking number for Fedex and I'm happy. ...

PedroPedro

All very nice EXCEPT totally useless if you don't inform the customer of this policy at the time of return. Not an issue for me anymore though as I'm switching carriers.

PedroPedro

Today I spoke to a customer service agent who said that the thirty day policy cannot be bypassed. So the Fido policy is indeed that if you purchase a phone and subsequently return it you cannot purchase another device without waiting thirty days. In...

Fido

Your stats

User Activity

Certified Pre-Owned Phones

New Phone Return and Old Phone Finance

Bait and Switch ?

30 Day Limit

Re: New Phone Return and Old Phone Finance

Re: New Phone Return and Old Phone Finance

Re: 30 Day Limit

Re: 30 Day Limit

Re: 30 Day Limit