warranty on certified pre owned samsung

[bleachfreak23]

@ i have a sumsung s20 ultra certified pre owned purchased in august of 2022. the charging port is not working and i have been getting the run around from both Fido and Samsung on whom is responsible for fixing this and whether it is under warranty. I am positive it is in fact under a 12 month warranty as read on Fidos website but they say its a samsung issue but samsung says the warranty is not transferable to a certified pre owned. someone help back me up and tell me whats right and wrong!!

[KAPABLE-K]

Hello @bleachfreak23,

The warranty is in fact 12 months for CPO Android devices as stated on the website here.

The warranty will be through Samsung and if they are refusing then I would suggest you ask to speak to a manager and have them verify.