Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by • Senior MVP
  • 148053 Views
  • 50 replies
  • 22 likes

Iphone 12 Pro Down payment

I just want to ask regarding Iphone 12 Pro downpayment. I an trying to get a phone from fido but I am confused because my roomate got her phone without a down payment and her monthly for the phone would be roughly $66. But when Im trying to apply for...

Ahor by • I'm a Contributor Level 1
  • 421 Views
  • 1 replies
  • 0 likes

Resolved! Adding a new line online from a different provider

Hi there, I'm planning to add a new line to my account online. However, after receiving the new SIM card, I will need to call in to port the number from a different provider. Do I still get the $40 set up fee waived in this case? Thanks!

kanrachan by • I'm a Participant Level 3
  • 469 Views
  • 1 replies
  • 0 likes

Resolved! A 2G question

My wife has an older Motorola 'Renew' bar phone that we bought her from Fido a number of years back. It has been perfectly serviceable for her needs, but my understanding is that at the end of this month 2G service is over. Will that mean her phone w...

sprocket999 by • I'm a Participant Level 3
  • 608 Views
  • 2 replies
  • 0 likes

Resolved! Tracking number not working for iphone 12max pro

I reserved an iphone 12 max pro from Nov 17 and i finally I received an email and tracking number on December 14 and its been a week and the tracking number still does not work. The ups website says "could not locate the shipement details". Where is ...

sanchoi by • I'm a Contributor Level 1
  • 1047 Views
  • 7 replies
  • 0 likes

LTE module ( SIM7600A)

Hi, I am using a LET module (SIM7600A) in my project for the internet service with a fido data sim card. I can search the network with my module and I can connect to Fido network and the signal is good. But when I want to register my device to the ne...

srastibo by • I'm a Participant Level 2
  • 1348 Views
  • 4 replies
  • 0 likes
Copyright © 2022 Khoros, LLC