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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204411 Views
  • 63 replies
  • 22 likes

Phone not delivered

Subject: Phone DeliveryHi,I have booked for a mobile to be delivered to my house yesterday and still have not received it. I have been trying to call the customer service but no one picked up. The only time someone picks up is when I put the phone do...

Sidak by • I'm a participant level 2
  • 1404 Views
  • 4 replies
  • 0 likes

Resolved! freedom mobile to fido number

I want to upgrade my iphone but I'm finding better deals at freedom, I was wondering if I get a freedom phone can I use my fido sim with that phone?

brian-franco by • I'm a participant level 1
  • 1451 Views
  • 2 replies
  • 0 likes

Fido haven't sent my phone!

I ordered a certified preowned Samsung phone through Fido.ca and although I have been waiting for almost 2 weeks Fido still haven't sent my phone! When I call them they say they don't have stock for the phone! It is a pre-owned phone, how come you do...

coupe by • I'm a participant level 2
  • 986 Views
  • 3 replies
  • 0 likes

Resolved! After bill credit

Can someone explain to me what is the meaning of "Includes $31.67/mo. credit (appears on bill under ‘Monthly charges’)"for example this is from my plan offers and stated as follows:Samsung Galaxy S20 5G$47.97downMonthly financing before credit $34.67...

queenieq by • I'm a participant level 2
  • 4164 Views
  • 1 replies
  • 0 likes

iPhone 11 64GB not delivered

I made an upgrade for a iPhone 11 64GB in the black Friday, received the confirmation purchase email, but haven't received the tracking number yet. Does it really take that long?Thank you!

Turok by • I'm a participant level 1
  • 663 Views
  • 1 replies
  • 0 likes
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