Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Help

How do you get text messages back to print out, that were deleted automatically every month. ASP

Question

I purchased a Iphone 11 with mobile plan 25 GB for 45 $. The device is in shipping, but i accidentally downgraded my plan to 20 GB for 35$. Will there be any issue or breach of contract?

Winback offer missing

Hi,I recently accepted a winback offer from Fido team and haven't heard anything since. Its been a week. I have called your customer service and spent more than 6 hours. This is frustrating and feels like a scam. Please look into this.

Phone Financing Credit

Hi! I have been trying to contact Fido for a few days now with no success. I recently accepted an exclusive plan promo for my husband's line; however, when they sent us the confirmation via email, the monthly credit (promo) on his phone's financing d...

How to cancel orders not shipped?

Hi, I'm trying to contact support regarding when my phone will be shipped and it says it's not available. I'm in dire need of a new phone and the shipping order is taking too long. I want to just buy the phone locally from the fido store instead. How...

Fido

OS Upgrade Schedule

Device Tutorials on Fido.ca

Fido Payment Program® FAQs

Conversations

Resolved! Will my phone work on the Fido network?

Help

Question

Winback offer missing

Phone Financing Credit

How to cancel orders not shipped?

Wrong Order Placed and Address Change

Samsung galaxy folder 2 compatability?

phone minutes

Europe roaming

FIDO ROAM with phone that doesn't support VoLTE