OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Understanding taxes on discounted phones
Considering customer have a plan with fido $50/month with x amount of data every month and adds phone from fido.ca as displayed below: Customer is supposed to pay $25/month for Samsung Note 10+ Full Price: $1,518.00 which is $63.25/mo with $38.25/mo....
new phone
I just went to Fido My wife wanted a ne phone has a old plan . The rule is to keep plan you have to buy phone out right But they wont sell new phone unless you pay by installments. I have been with Fido since the beginning They use to be a good compa...
Resolved! Phone change
Hi. I have an iPhone 12 mini that I got from Fido. The phone has a balance of $380.00 left on it. I was wondering if I could swap phones for Samsung flip Z4 which you have for )800.00. I would return my iPhone to you and not have to pay the balance
Resolved! Why is the iPhone 13 Pro 1tb back ordered?
The reason why I went for the 13 pro 1tb is because was expecting to get it sooner than if I ordered a 14 pro. I need the storage and the phone before the end of the month. Why is a discontinued phone on backordered? And why does Fido sells it like t...
Disabled iphone
Hello, I own an Iphone XR that I got back after 2 weeks taken away from me (yep, i was grounded) and i tried putting my passcode but it did not work. so i tried many other times and it still didnt work, i completely forgot. as im writing this, i stil...
