OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
How do I transfer from a physical sim to an esim?
It has been supremely difficult to get support from FIDO regarding this. They are trying to discourage me from doing this. Can anyone help?
Complaint Regarding Fido Branch on Robson Street
Dear Fido Customer Service,I am writing to express my deep disappointment and frustration with the service I received at the Fido branch located on Robson Street in Vancouver. As a loyal customer since September 2022, I was referred to Fido by a frie...
coverage problem
I have no coverage all day today. I tried rebooting the phone but nothing changed. How can this be fixed?
Resolved! Wisephone II
I am looking at getting a Wisephone II for my kids. Is it compatible with FIDO?https://techless.com/pages/carriers Wisephone: GSM network only, 4G LTE Cat7 (1, 2, 3, 4, 5, 7, 8, 12, 13, 14, 17, 25, 26, 30, 66, 71), VOLTE. Thanks!
Personal hotspot not working
I'm trying connect my fido mobile to laptop via personal hotspot but I'm unable to connect it. Please help me out on this issue
