Stop international outgoing calls

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I'm a Participant Level 2
I'm a Participant Level 2

Stop international outgoing calls

How do i stop from getting internatinal outgoing calls from my fido number ?  I am getting billed every now and then for outgoing internatioal calls ,even though i do not call cautiously , but the number belongs to my known.

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Re: Stop international outgoing calls

Hello @gautamquick,

 

Welcome to the community!

 

Depending on the phone you have you can block certain types of calls from the phone itself but you can also have Fido block all outgoing international call from your line and that would be the safest way. 

 

Just note if you have Fido block the calls you will not be able to make any international calls unless you call and have the block removed.

 

You can contact Fido from any available methods listed here.

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Solution

Re: Stop international outgoing calls

Hello @gautamquick,

 

Welcome to the community!

 

Depending on the phone you have you can block certain types of calls from the phone itself but you can also have Fido block all outgoing international call from your line and that would be the safest way. 

 

Just note if you have Fido block the calls you will not be able to make any international calls unless you call and have the block removed.

 

You can contact Fido from any available methods listed here.



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Former Moderator
Former Moderator

Re: Stop international outgoing calls

Hey @gautamquick

 

We can add a block on your line as @KAPABLE-K mentioned but it will block you from making any international calls. 

 

If that's what you'd like to do, let me know and I'll send you a PM. Smiley 



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I'm a Participant Level 2
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Re: Stop international outgoing calls

Thanks a lot for your solution . I did made a call to customer care and got it stopped. Hope this does not happen anymore now 😀
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Former Moderator
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Re: Stop international outgoing calls

Thanks for letting us know! 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Stop international outgoing calls

Hi is it this possible for you to block international calls? every person I talk to tell me no but apparently it could be done 3 years ago

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Moderator
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Re: Stop international outgoing calls

Hey @Teanuanua,

 

We can definitely understand that it's not fun to receive these types of calls and we're doing everything we can to establish a way to block unwanted calls on our network, but, we're just not quite there yet. 

 

You can definitely block the numbers calling you directly from your device. Alternatively, you also have the option of changing your number if you're receiving a large amount of spam/fraud calls.

 

 

We also suggest reporting these calls to the Canadian Anti-Fraud Centre

 

I hope that helps! 

 

 

 



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I'm a Participant Level 2
I'm a Participant Level 2

Re: Stop international outgoing calls

Okai but can you block me from making international calls? 

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Senior MVP Senior MVP
Senior MVP

Re: Stop international outgoing calls

Hello Teanuanua,

 

  I replied to your other post here.

 

Hope this helps 😀

 

Cheers

 


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