I get disconnected in the Chinook Mall area of Calgary.
It's not alwags the same location, so chances are my sim card is showing its age.
where can i pick up another Sim card? How much do they go for?
It's not possible to order only the SIM card on our website and we'll look into the link you mentioned, thanks for the flag!
You can get a SIM in one of our stores for $10+tax.
If possible, I suggest testing your current SIM in a different device to see if the drop in connection is caused by the phone or the SIM.
Hope this helps!